MAINTENANCE & SUPPORT

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Downtime is not an option for businesses that are increasingly dependent on technology.CODEISTIC knows that managing and maintaining desktops, network infrastructure and servers has become business critical and beyond the scope of internal resources. You can’t afford to run the risk of system failures that impact on productivity and cost companies money.

CODEISTIC provides 99.9 per cent availability and 24/7 support. Our proactive approach reduces helpdesk calls by identifying problems before they arise. A combination of accredited engineers and best-in-class management tools gives your business regular health checks that prevent minor issues turning into major disruption.

Over 80 per cent of reported problems can be dealt with from our control centre with different levels of on-site support solving the rest. Our maintenance and support contracts include parts and labour at a fixed rate. There are no hidden costs.

An organisation’s mission critical applications and hardware are only as good as their availability, which is why we tailor maintenance and support services to each client’s needs. Whether it’s across multiple sites or contingent on remote working, our experts will devise appropriate support and maintenance plans for your business.